Privacy Policy

ClickOpts ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information you provide through clickopts.com. By using our website, you agree to the practices described here. ClickOpts is located at 2125 Biscayne Blvd, Ste 204 #21978, Miami, FL 33137. Email: info@clickopts.com. Phone: 786-809-3191.

Scope of This Policy

This policy applies to information collected through:

• clickopts.com and its subdomains
• The contact form and Strategy Call requests on our website
• Email sent to or from info@clickopts.com
• Text messages and phone calls between ClickOpts and leads or prospects
• Third-party tools embedded on our website (such as Google Analytics, Meta Pixel, GoHighLevel, and calendar booking widgets)

This policy does not cover information handled during active client engagements. Those are governed by our separately signed client agreements.

Information We Collect

Information you provide directly: your name, email address, phone number, and business name when you submit our contact form or request a Strategy Call; details you share about your business and marketing goals; your communication history when you email, call, or text with us; and any other information you choose to provide.

Information collected automatically: browser type, device type, operating system, IP address, approximate location, pages visited, time on page, clicks, referring URL, form submission times, and data from cookies and similar technologies.

Information collected through third parties: Google Analytics (aggregated traffic and behavior data), Meta Pixel and Conversions API (conversion and attribution data), and GoHighLevel (contact records, communication history, text messages, and booking activity).

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested information
• Schedule and confirm Strategy Calls
• Contact you by phone, email, or text message about our services
• Improve our website, services, and marketing
• Analyze website performance and user behavior in aggregate
• Comply with legal obligations
• Protect against fraud, abuse, and unauthorized access
• Provide services under an active client agreement

We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes.

Text Messaging (SMS)

If you provide your phone number, you agree that ClickOpts may contact you by text message about your inquiry, Strategy Call, and our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of any purchase.

We do not sell, rent, or share your mobile number or text messaging consent with third parties or affiliates for their marketing purposes. Text messaging data is shared only with the service providers that help us send messages.

Third-Party Services We Use

These third parties may receive your information as part of normal website operation:

• Google Analytics and Google Ads (analytics and conversion tracking): Google Privacy Policy (https://policies.google.com/privacy)
• Meta Pixel and Conversions API (conversion tracking and retargeting): Meta Privacy Policy (https://www.facebook.com/privacy/policy/)
• GoHighLevel (CRM, calendar booking, and text messaging): GoHighLevel Privacy Policy (https://www.gohighlevel.com/privacy-policy)
• Email service providers (transactional and marketing email)

We may also disclose information when required by law, to protect our rights, or to a buyer or successor if our business is sold or merged.

Cookies and Tracking Technologies

clickopts.com uses cookies and similar technologies to remember your preferences, measure site traffic and behavior, track conversions from paid ads, show you ads on Meta, Google, and other platforms, and support security. You can control cookies through your browser settings. Disabling cookies may limit some website features.

Your Rights Under California Law (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and share
• Request a copy of the personal information we hold about you
• Request deletion of your personal information, subject to legal exceptions
• Opt out of the sale or sharing of your personal information
• Correct inaccurate personal information
• Limit the use of sensitive personal information
• Not be discriminated against for exercising these rights

To exercise these rights, email info@clickopts.com with the subject line "CCPA Request." We will respond within the time required by law.

Data Retention

We keep personal information only as long as needed to respond to inquiries, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. After that, we delete or anonymize it.

Data Security

We use reasonable safeguards to protect your information, including multi-factor authentication on our administrative accounts. No method of internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.

Marketing Communications

You may receive marketing emails or texts from ClickOpts if you submitted our contact form, requested a Strategy Call, or are an active client. You can unsubscribe from emails using the link in any marketing email or by emailing info@clickopts.com, and opt out of texts by replying STOP. Opting out of marketing does not affect transactional messages, such as appointment confirmations.

Children's Privacy

clickopts.com is not directed to children under 13, and we do not knowingly collect their personal information. If we learn we have collected information from a child under 13, we will delete it. Parents or guardians with concerns can email info@clickopts.com.

Third-Party Links

Our website may link to third-party websites. This policy does not apply to them, so please review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. We will flag material changes with a notice on our website or by email to active clients.

Contact Us

Questions about this policy or how we handle your information: